Hold, Renew, or Request Purchase of an Item

How do I place a Hold?

Go to the library catalog. Search the item you wish to request. On the top right of every item record, there is a blue box that says ‘Place Hold’. Click this link. Enter your barcode number from the back of your library card. Your PIN is the last four digits of your phone number. Click login. The catalog will request that you choose a pickup location for your item, then click ‘Place Hold’. The next page will confirm that your request has been successful.

 

How do I check the status of a Hold?

Go to the library catalog.  On the top right of the screen there is a link called ‘My Account’.  If you have not already logged in,  a screen will pop up asking for your barcode number and a PIN.  Enter your barcode number from the back of your library card. Your PIN is the last four digits of your phone number. Click login.  You will see an overview of your account with several tabs. One is labeled ‘Holds’. When you click on Holds, you will see all your current requests. Under ‘Status’,  if there is a pickup date, then your item has arrived and you have until that date to come and check it out.

 

How do I renew an item?

Go to the library catalog. On the top right of the screen there is a link called ‘My Account’. When you click on it,  a screen will pop up asking for your barcode number and a pin. Your PIN will be the last four digits of your telephone number.   You will see an overview of your account. There will be a tab labeled ‘Checkouts’  Each item listed has a check box next to it on the left. Choose the items you want to renew by clicking on the boxes next to them. Then click on the ‘Renew’ button at the top of the list.

If you have any blocks on your account, you will not be allowed to renew any items. An item will also fail to renew if someone else has placed a hold on it. If you have any questions about why your item has not renewed or wish to renew on the phone, please call (845) 634-4997 x 124.

 

How do I request an item be purchased?

Purchase requests will be considered for all New City and West Nyack  Library card holders.  Please fill out the form below and the librarian in charge of the relevant collection will review it and contact you. If the item is purchased, it will be placed on hold for you.